Terms of service

Last Updated: January, 16 2025

Welcome to Souchet! These Terms of Service ("Terms") govern your access to and use of our website www.souchetchocolate.com, including any content, features, and services offered on or through the Site. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please refrain from using the Site.

1. Use of the Site

  • You must be at least 18 years old or have parental/guardian consent to use our Site.
  • You agree to use the Site only for lawful purposes and in compliance with these Terms.
  • You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

2. Products and Services

  • Availability: All products on the Site are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.
  • Pricing: Prices are subject to change without prior notice. We strive for accuracy but cannot guarantee the Site is error-free.
  • Product Descriptions: We make every effort to describe our chocolates accurately. However, slight variations in appearance may occur.

3. Orders and Payment

  • Order Acceptance: We reserve the right to cancel or refuse any order for any reason, including suspected fraud, errors in pricing, or stock unavailability.
  • Payment: All payments must be completed at the time of purchase. We accept major credit cards, PayPal, and other payment methods specified at checkout.

4. Shipping and Delivery

  • Delivery Times: Estimated delivery times are provided during checkout but are not guaranteed.
  • Shipping Restrictions: We are not responsible for delays caused by couriers or customs processes.
  • Ownership and Risk: Ownership of the product transfers to you once the order is delivered to the shipping address provided.

5. Refund and Return Policy

For information on refunds and returns, please refer to our Refund and Return Policy.


6. Intellectual Property

  • All content on the Site, including text, images, logos, and designs, is the property of Souchet and protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use any content without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site.
  • Our total liability for any claim related to the Site is limited to the amount you paid us for the product or service in question.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Site. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of 

10. Contact Us

For questions about these Terms, please contact us:

  • Email: help@souchet-lb.com